OUR CANCELLATION POLICY
Please note that by booking with us, you have agreed to enter a contract with us, so please read very carefully before you book.
24 HR CANCELLATION & MISSED APPOINTMENTS
In accordance with our 24hr cancellation policy, you will be liable to pay the full charge of the session if you cancel within 24hrs or do not attend your session. However, in this time, should you need to reschedule the time to another slot on the same day, then, we will be very happy to do so, at no charge to you. However, this is subject to availability of another suitable slot, in the absence of which you will have to pay the full fee.
We’re unable to treat you if you’re 20 minutes (or more) late to your initial appointment or 15 minutes (or more) late to your follow up appointment. If you’re running late, contact us as soon as you know and we’ll always do our best to fit you into the next available slot on the day. If we’re unable to find you a slot, unfortunately, you will still be charged the full amount for that session.
PLEASE READ our INSURANCE PAGE IN FULL. Please also note that discount codes do not apply to insurance companies as they usually have set prices.
The designs, code and content of this website remain the proper of Joy Ogude Physiotherapy. If you would like to feature us or “borrow” some of any of the above, you would require our written permission. Simply contact us with as much detail as possible.
We do not take responsibility for any failures, malfunctions, delay, damages etc of products bought on third party websites via links from this site. You do so at your own risks.
All physios are fully registered with the Chartered Society of Physiotherapists (CSP) and Health & Care Professions Council (HCPC).