OUR STORY

The Problem With Traditional Physio

Physiotherapy in the UK is in crisis. With a national shortage of physiotherapists and ever-growing waiting lists, access to quality care has become a luxury rather than a standard. Patients often wait months—sometimes up to a year—for an appointment, only to receive a one-size-fits-all treatment plan with a limited number of sessions.

Meanwhile, physiotherapists are overworked and burnt out, unable to provide the level of care they truly want to. The system isn’t broken because of a lack of good physios—it’s broken because the structure doesn’t allow for truly personalised, results-driven rehabilitation.

A System Built for Patients, Not Paperwork

After years working as a locum, travelling across the country to help physiotherapy teams reduce their waiting lists, Joy saw the deeper issue first-hand. Patients weren’t getting the time or attention they needed. Physios weren’t able to work effectively. And the cycle kept repeating.

That’s when The London Physio was born—a physiotherapy service that puts patients first, prioritising quality over quotas and tailored care over tick-box exercises.

More Than Just Recovery – Prehab & Preventative Care

Traditional physiotherapy waits for people to get injured before offering help. But what if you could avoid injury in the first place?

At The London Physio, we believe in prehab—helping people build strength, mobility, and resilience so they can prevent injuries before they happen. Physiotherapy isn’t just for recovery—it should be a core part of self-care.

Physio, On-Demand: Virtual First, Flexible Always

Getting the treatment you need should be as easy as ordering dinner. That’s why we are a virtual-first physiotherapy service, providing expert care wherever you are.

But we also know flexibility matters. That’s why, in select cases, we offer:
✅ Same-day virtual appointments
✅ In-person visits to your home, workplace, film or music video set
✅ Elderly rehab at nursing and residential homes

And if you can’t find an appointment, our offline calendar availability means we can sometimes offer same-day slots—because care should be available when you need it most.

Empowered Physios = Better Patient Care

We believe that happy physiotherapists make for happy patients. Traditional clinics force clinicians into rigid schedules that don’t allow for their best work.

At The London Physio, our physios have the freedom to work in a way that suits them and their patients, ensuring that every person receives treatment from a professional who is fully engaged, motivated, and ready to help them succeed.

Because When You Win, We Win!

At The London Physio, we don’t believe in ‘better than nothing’ care. We believe in getting you better, full stop. Quality is our habit, and we’re here to make physiotherapy accessible, effective, and tailored to you.

OUR MISSION

At The London Physio, our mission is to redefine physiotherapy by making it accessible, personalised, and results-driven. We are committed to breaking the outdated “one-size-fits-all” approach and instead providing bespoke, high-quality physiotherapy that meets each patient’s individual needs.

We believe that everyone deserves immediate, effective care, whether they need rehabilitation after surgery, treatment for musculoskeletal pain, or ongoing elderly rehab. That’s why we’ve designed a system that puts patients first—offering flexible appointment durations, ongoing support beyond sessions, and an approach that prioritises prevention as much as recovery.

Our goal is simple: to make physiotherapy an essential part of everyday self-care, as easy and accessible as ordering a meal.

OUR VISION

We envision a world where physiotherapy is not just reactive, but proactive. A world where people don’t wait months for treatment, where physios are empowered to do their best work, and where quality care is available at the tap of a button.

Through our virtual-first model, we are revolutionising how people receive physiotherapy, making it more convenient, effective, and widely available. As we expand beyond London, we aim to bring our high-standard, patient-centred care to people across the UK and beyond.

We are building a future where:
✔️ Physio is a lifestyle, not just a treatment.
✔️ Patients feel heard, cared for, and supported every step of the way.
✔️ Physios thrive—working flexibly, passionately, and without burnout.

At The London Physio, we aren’t just treating injuries—we’re changing the future of physiotherapy.

Are you ready to book your appointment?